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OFF MY CHEST TEES - SHIPPING/RETURNS (Powered by CubeCart)

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SHIPPING/RETURNS
We go above and beyond to provide you with the best products and service possible but we understand that occasionally things may not be to your total satisfaction and you will need to return something. Below you will find our policy for returns.
 
EXCHANGES
 
If you choose the wrong size or color please notify us via e-mail immediately so that we can begin the process of your exchange. As soon as we receive your item, we'll ship your exchange item back to you pronto! Please note that you have 15 days from the time your order was shipped to return an item for exchange.
 
REFUNDS
 
Your order is individually decorated and processed by "Off My Chest Tees." We are a very small team that puts in a great amount of time, effort, and cost to give our products and customers a very unique experience and product.  With such time and effort going into each individual product, we do NOT offer refunds on our tees or accessories. However, we will make every effort to ensure that you are a happy customer!!
 
IMPORTANT MESSAGE ABOUT RETURNS
 
 If you wish to return an item to us for exchange you must return it to us in the same condition that it was received. Therefore, all hang tags, labelling, branding, and accompanying marketing material sent with the initial order must be returned with the item. Furthermore, we reserve the right to withhold exchange if the item is visibly worn, damaged, marked, washed, reeks of smoke, deodorant, aftershave, perfume, or is in an unsellable condition. Any costs incurred in returning this item are the responsibility of the customer.
 
SHIPPING
 
 Currently, we use the ever reliable, socialized, shipping services of the United States Post Office. Orders are shipped via Priority Mail, which according to the USPS website generally takes between 2-5 days to reach you. Normal orders will be shipped out within two business days. If you are placing an order for a pre-sale item, please read the item description entirely for the date when shipping will begin for that item and if there will be additional shipping costs at that time.
 
If you need your order to be shipped at a faster rate, you can select to have it mailed via Express Mail which is guaranteed overnight delivery. Please note that Express Mail overnight service is totally dependent on what time of the day you place your order. We are on Pacific Standard Time so orders being placed from the east coast won’t necessarily arrive the following day.

SHIPPING RATES
 
Domestic Shipping: 
Priority Mail (2-5 day delivery / Starts at $5.95)

Express Mail (1-2 day delivery / Starts at $15.25)



International Shipping:
Canada/Mexico Priority Mail (6-12 day delivery / Starts at $11.95)
Priority Mail International (6-12 day delivery / Starts at $13.95)


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For individuals or organizations placing large orders, please contact us for alternative shipping rates and discounts at:
 
offmychesttees@gmail.com
 
ABOUT US | FAQ's | IN THE PRESS | PRIVACY POLICY | SHIPPING/RETURNS | SIZES | TERMS AND CONDITIONS
Copyright, 2010 Off My Chest Tees. All rights reserved.
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